How we verify experts
Every expert passes Level 1 before any consultation. Experts who check documents or handle paperwork pass Level 2. You see the level and the date of each check on every profile.
- Level 1 · Licence verified. Identity matched to a government ID with a live selfie, licence confirmed in the official register, a sanctions screen and an independence declaration. Can give consultations.
- Level 2 · Fully vetted. Everything in Level 1, plus court, disciplinary and police record checks, three client references and one peer, a case exercise reviewed by a senior peer, and a supervised start. Can check documents and help with paperwork.
The six checks
- Licence (Level 1): Confirmed in the official register and through the contact details the register holds, never from a copy. Re-checked every year.
- Background (Level 1): Identity matched to a government ID and a sanctions screen for every expert. Court, disciplinary and police records for experts who check documents.
- References (Level 2): Three past clients and one peer, contacted and checked by us.
- Independence (Level 1): No ties to the seller, agent or contractor, declared for every job and checked against the people named in the booking.
- Competence (Level 2): A case exercise and work samples, reviewed by a senior peer.
- Supervised start (Level 2): The first three reports are checked before the client sees them, the first one by a person.
How payments are protected
You pay once, when you book, on a secure Motherland page.
- Consultations: paid securely. Cancel free up to 24 hours before. Full refund if the expert can't make it. The expert is paid after the call unless you report a problem within 72 hours.
- Document checks: you pay Motherland; we pay the expert only after you approve the report (auto-release after 5 days if you don't respond and no issue is open).
You never pay an expert in a chat, on WhatsApp or by mobile money to a personal number.
Evidence standards
- Photos and documents carry GPS and time stamps
- Photos are checked for duplicates and reuse
- Every job ends with a signed report you can share with family
Independence
Experts declare for every job that they have no ties to the other side: the seller, agent, developer or contractor. They work for you.
The Motherland Promise
The Motherland Promise
If the agreed scope isn't delivered, we reassign the job at no extra cost, or refund the expert price and the booking fee.
How to report a problem
Email support@gomotherland.com with what happened. A person reads every message.
Common scams we see
- A seller who resists an official search or registry check
- Pressure to pay a deposit before checks are done
- A title or permit shown only as a photo or photocopy
- Payment requested to a personal number or by cash
- An agent or notary who also works for the seller
- Progress photos with no date, place or independent check